Quarantine and Isolation Student Resource Guide

Isolation (Confirmed Positive Test for COVID-19):

• If you have not been in contact with Student Health Services, please contact them at (814) 732-2743.
• Stay home and isolate in your room. Do not attend in-person classes, and stay away from other members of your household.
• Monitor your symptoms. If you have an emergency warning sign (including trouble breathing), seek emergency medical care immediately.
• Contact your professors to let them know you won't be in class. You are not required to release any medical information. Ask for instructions about how to keep up or catch up on any missed material or assignments.
• If you are experiencing symptoms, you can be around others after you meet ALL of the following:
  • 10 days since symptoms first appeared and
  • 24 hours with no fever without the use of fever-reducing medications and
  • Other symptoms are improving.
• If you have not experienced symptoms and you do not develop any symptoms during the isolation period, you can be around others after 10 days have passed since you had a positive viral test for COVID-19.

Quarantine (close contact of a COVID-19 positive):

• If you have not been in contact with Student Health Services, please contact them at (814) 732-2743.
• Stay home and quarantine in your room. Don’t attend in-person classes. Avoid other members of your household.
• Monitor for symptoms of COVID-19.
• Contact your professors to let them know you won't be in class. You are not required to release any medical information. Ask for instructions about how to keep up or catch up on any missed material or assignments.
• Get tested on or after day 7 (day 1 is the day after your last contact with the person who has COVID-19).
• You may end quarantine on day 11 if you remain symptom-free and receive a negative test collected on or after day 7. If you do not get tested, you must remain in quarantine for 14 days.
• Wear a mask and stay at least 6 feet from others through day 14. Do not return to in-person classes or resume close-contact activities until day 15.
• Resume normal activities on day 15

Returning to Class

If you need a "return to class/work slip after your quarantine or isolation period ends, please notify Student Health Services during any wellness check or test result consultation. Student Health Services can provide that to you to send to your faculty or supervisor.

Students with a meal plan

If you have a meal plan (not flex only), meal delivery is available to you, regardless of whether you live on or off campus.

• Refer to the menu here for assistance with your order.
• Use the following link to place a food order: https://forms.gle/22i9g5SzDbdv9KSa9
• Please place your orders one day in advance (preferred and appreciated) or by the following times:
  • Breakfast: Order by 8 a.m.
  • Lunch: Order by 11 a.m.
  • Dinner: Order by 5 p.m.
• If you don’t receive a meal, text 814-881-6731 with your full name, last 4 digits of your banner (@) number and where it should be delivered (hall, room/full off campus address)
• Questions or concerns please contact: Eastman-Bobbi@aramark.com

Students without a meal plan

If you do not have a meal plan and need assistance acquiring food at this time, please submit a work order via School Dude. Please note: If you have not previously completed a work order, you will need to register. If you have completed a work order in the past, skip to “Completing a Work Order.”

• Registering for Asset Essentials:
  • Go to: https://assetessentials.dudesolutions.com/PennWest
  • Account #10029056
  • Submittal Password is “edinboro”
• Completing a Work Order:
  • Visit the Edinboro portal.
  • Click on the School Dude icon.
  • Enter a “health/safety” work order
  • Specify “food insecurities” in the comments

If you live on campus and need laundry, trash or mail services, please submit a work order via School Dude. Please note: If you have not previously completed a work order, you will need to register. If you have completed a work order in the past, skip to “Completing a Work Order.”

• Registering for Asset Essentials:
  • Go to: https://assetessentials.dudesolutions.com/PennWest
  • Account #10029056
  • Submittal Password is “edinboro”
• Completing a Work Order:
  • Visit the Edinboro portal.
  • Click on the School Dude icon.
  • Enter a “health/safety” work order
  • Specify “trash pickup, mail delivery or laundry service” in the comments

If you need a book delivered or papers printed, email circdesk@pennwest.edu and indicate what you need and/or that you need to have document(s) printed from your copy allocation. They will notify the delivery staff when your order is complete.

You can access the vast collection of digital library resources 24/7 by selecting the Library icon in the my.Edinboro Portal.

If you are struggling with mental health concerns during isolation or quarantine, please contact Counseling and Psychological Services (CAPS) at 814-732-2252.

Crisis/Emergency After-Hours Services

In case of a crisis or emergency, call 814-732-2911 on campus or 911 otherwise. Telephone Helpline services are available from outside agencies after hours:

Erie County (Crisis Services/Safe Harbor Behavioral Health)
Phone: 814-456-2014
Toll Free: 800-300-9558

Crawford County (Crisis Hotline/Meadville Medical Center)
Phone: 814-724-2732
Toll Free: 800-315-5721

Student Health Services is conducting telehealth appointments for students in quarantine and isolation. If you have any questions about medications, symptoms or your health in general, please contact them at 814-732-2743.

If you are experiencing emergency warning signs such as trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, or bluish lips or face, seek emergency medical care immediately by calling 814-732-2911 on campus or 911 otherwise.

Student Hardship Fund

The Student Hardship Fund was established to support PennWest Edinboro students who are experiencing financial challenges due to catastrophic or unforeseen events. If you are in need of assistance, please complete the online application for consideration. The process is quick, easy and confidential. For more information, contact the Financial Aid Office at 814-732-3500.

KEEP Grant

With the help of our generous donors, we offer scholarship funds to bridge the gap between the cost of a university degree and the financial resources available to our students.  We are focused on improving our student’s ability to persist and complete their education with a conferred degree. For more information, contact the Financial Aid Office at 814-732-3500.

If you need academic assistance, please schedule a meeting with your Academic Success Coordinator through the Starfish icon in the my.Edinboro portal.

SMARTHINKING provides web-based tutoring 24 hours a day, 7 days a week. You can access live tutorials in writing, math, business, IT and sciences, as well as a full range of study resources, including writing manuals, sample problems, research tools and study skills manuals.

How to access Smarthinking:

1. Log in to the Edinboro Portal
2. Click on the "Tutoring" icon
3. Click on the Smarthinking Online Tutoring graphic.

The Higher Education Emergency Relief Funds were authorized by the Federal government and provide funding to support higher educations to serve students and ensure learning continues during the COVID-19 pandemic. For more information of the HEERF aid for students please visit the University’s HEERF website or contact Financial Aid Office at 814-732-3500 or finaid-edn@pennwest.eduor the Student Accounts Office at 814-732-3502 or studentaccounts@pennwest.edu.

• On Campus – call (814) 732-2911. Please advise University Police of your name, room location, that you are in quarantine or isolation, and the emergency.
• Off Campus – call 911. Please answer all the questions of the dispatcher and advise them that you are in quarantine or isolation, and the emergency.